Shipping policy

 

SnakeGorge Studio Shipping Method

SnakeGorge Studio will select safe and efficient carriers for the delivery of your collectible models. The designation of a specific carrier is not supported.

 

International Destinations

Customs fees, sales taxes, etc., are not included in your purchase price and may be charged by your countries customs office. In some cases, these duties and customs fees are collected by the carrier.

It is your responsibility to investigate the amount of taxes and duties you will owe prior to your shipment. SnakeGorge Studio uses the harmonized code that we have been told is appropriate for our products into your region. Your customs office has the power to change this code on their own. If you feel that your final code / tax is not correct, then you can contact the carrier and/or your customs office directly to request a review.

To obtain details regarding the Actual Import Fees, or to obtain documentation or receipts in connection with customs clearance, you may contact SnakeGorge Studio prior to the agreed shipment date.

With respect to each item for which Import Fees will be calculated, you authorize SnakeGorge Studio (unless stated otherwise) to designate a carrier ("Designated Carrier") to act as your agent with the relevant customs and tax authorities in the destination country, to clear your merchandise, process and remit your actual Import Fees for such item. The risk of loss and title for products purchased pass to you upon our delivery of the products to the carrier.

If a package is refused due to excessive import fees and duties, you will be responsible for any return shipping fees that the carrier will charge SnakeGorge Studio to return the package.

If SnakeGorge Studio is unable to have the item returned due to a package refusal a refund will not be issued.

 

Purchase Limitations

You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from SnakeGorge Studio, the recipient is the importer of record and must comply with all laws and regulations of the destination country.

Some of our products are listed as "Not Available in Your Country". It is therefore your responsibility to check the product descriptions carefully and make sure the products can be shipped to your country.

PO Box addresses and freight-forwarding services will not guarantee your item can be shipped and SnakeGorge Studio will be forced to refund the purchase and retain a 5% administration fee.